Who this policy covers
This policy covers Plain Refresh, a Chrome extension published by Trine Studios. It reloads browser tabs on a timer and can alert you when text on a page appears or disappears. For privacy questions, contact support@trinestudios.co and say that your question concerns Plain Refresh.
In short: everything stays on your device. Plain Refresh makes no network requests of its own and contains no analytics, advertising or tracking code.
What it stores
All of this is kept in Chrome's own extension storage on your device:
- Refresh timers and text alerts for each tab: the interval, the text you're watching for, and whether that text was found on the last check. Chrome clears this when you close the browser.
- Your last-used settings: the custom interval, the hard-refresh option and the last text you watched for. These stay until you uninstall the extension.
What it reads
Plain Refresh can only read a page after you've set up a text alert on that site and allowed access when Chrome asked. After each load of a watched tab it reads the page's visible text and checks for the text you chose. It keeps only the result (found or not found). The page text itself is never stored.
When you click the toolbar icon, Chrome lets the extension see the current tab's address so it knows which site to request access for. The address isn't stored, except the site name as part of an alert you set up.
What it sends
Nothing. Plain Refresh makes no network requests of its own. It doesn't share, sell or transfer any data to anyone, and it doesn't use data for advertising, profiling or credit decisions.
Removing access and data
Removing a text alert, or closing its tab, gives that site's access back to Chrome. You can also review site access at chrome://extensions → Plain Refresh → Details. Uninstalling the extension deletes everything it stored.
Email support
When you email support@trinestudios.co, Calico stores your email address, message, attachments and our replies so we can handle your request. Cloudflare routes and stores support mail, and Postmark receives and delivers it.
We use automated categorisation by TypeSafe to help sort new requests. It receives the subject and up to 4,000 characters of the first message, with recognised email addresses, phone numbers and wallet addresses removed. Attachments and later replies are not sent for categorisation. A person handles your request. Please never send passwords or sign-in codes.
Email support conversations are normally deleted 365 days after resolution, or after 365 days without activity for other tickets. Spam is deleted after 30 days without activity.
Changes
If this policy changes, the new version will be posted at this address with a new date.