1. About these terms
These terms apply to the Trine Studios website at trinestudios.co and to NORTH SOLE (also called SOLE), our invitation-based fitness and wellbeing app. Trine Studios is the developer. Contact us at support@trinestudios.co with questions about the service or these terms.
By using these services, you agree to these terms. If you do not agree, please stop using them. Other Trine Studios games, shops and third-party services may have their own terms; these terms do not replace those product-specific terms or any agreement with your gym, coach or challenge organiser.
2. Your SOLE account
SOLE is intended for people aged 16 and over. You must be at least 16 to use it. If you are under 18, you must also have any parent or guardian permission required by the law where you live and by your challenge organiser.
SOLE currently requires an invitation. Use an email address you control and the sign-in code sent to it. Keep codes and account access private, provide accurate account information and tell us if you think someone else has gained access.
Only use an account you are authorised to use. Access to a group or challenge depends on its organiser's invitation and membership rules. Do not share someone else's personal information or private content without permission.
3. Fitness and wellbeing
SOLE helps you record activity, build habits and participate in a group challenge. It is not a medical device and does not diagnose, treat, cure or prevent any medical condition. Its goals, scores, reminders and content are general wellbeing tools, not personalised medical advice.
Choose activities appropriate to your own abilities and circumstances. If you have concerns about exercise, nutrition, sleep or your health, seek advice from a qualified healthcare professional. Do not ignore professional advice because of information or a score in SOLE.
Step totals and imported nutrition data may be delayed, incomplete or inaccurate. Check your entries and use manual options where available. XP, levels, badges and other progress indicators are for the challenge; they are not money, investments or a promise of a financial reward.
4. Fair and responsible use
Use the services lawfully and respectfully. Do not harass others, upload unlawful content, deliberately falsify shared challenge results, interfere with the service, distribute malicious software, or attempt to access accounts or information without permission.
We may restrict access where reasonably necessary to protect users or the service, address misuse or meet legal obligations. Where practical, we will explain the reason and give you a way to contact us about it.
5. Your content and our work
You keep any rights you have in the entries, reflections, messages and feedback you submit. You give us permission to store, process and display that content only as needed to provide the relevant service, handle your requests and protect the service, as explained in the SOLE privacy policy.
Our branding, artwork, software and website content belong to Trine Studios or their respective owners. You may use them as part of normal, personal use of the services. These terms do not give permission to resell them, misrepresent ownership or use our branding to imply an endorsement.
6. Optional services and external links
Optional connections, including Apple Health, Android Health Connect and MyFitnessPal, depend on services we do not control. Their availability and terms may change. You can disconnect optional connections using the controls described in our privacy policy. App downloads and any transactions through a third-party store are also subject to that store's applicable terms.
Links to other websites are provided for convenience. Their operators are responsible for their content and privacy practices.
7. Availability, changes and responsibility
We aim to keep the services working, but cannot promise uninterrupted access or error-free results. Test versions may change, have defects or be withdrawn. We may update features or these terms and will give reasonable notice of material changes that affect your use, where practical. The date on this page identifies the current version.
You are responsible for deciding how to act on the information shown in the service. Nothing in these terms excludes or limits rights or remedies you have under applicable consumer law, or liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence.
8. Leaving SOLE and getting help
You may stop using SOLE at any time. Signing out or uninstalling the app does not delete your account or stored records. To request deletion, follow the SOLE account-deletion instructions.
For account support, complaints or questions about these terms, email support@trinestudios.co and identify the service concerned. Do not include passwords, sign-in codes or unnecessary health information.